Communication. Are you getting your message across?

Communication isn’t just words.  Sometimes the message is lost in the translation.  Just because you say it doesn’t make it so.  And, saying it louder doesn’t make it more so!  What can I do to help you understand what I’m trying to say?




criticismLanguage is more than English versus French or Chinese.  We communicate in far more ways than just the words we use.  Tone changes everything.  Do you remember your parents ever saying “Don’t you use that tone with me young lady!”?


How does it make you feel when someone is talking to you in a derogatory or belittling tone?  The resonance of their voice has increased and the tone is deeper.  It’s almost as if they grew twice as big and are towering over you.


You might consider reading Stephen Denning’s book The Secret Language of Leadership for some great advice on how to choose words that are more inviting and in a manner that is less confusing.



man-with-thumb-downWhat about your body position?  Have you ever heard someone say “Get out of my face!”?


Where and how you are standing, literally, can change the whole meaning of the message you are trying to deliver.  Fight or flight is a natural instinct.  Are you threatening me?


Imagine that you are standing talking with someone and all of a sudden you reach a sensitive point in a contentious discussion.  They cross their arms, lean toward you and the muscles in their jaw tighten.  Are you focused on the message or are you now trying to figure out what they are going to do next?


Mark Bowden has written a great book called Winning Body Language for Sales Professionals.  He has some amazing advice on how to be aware of how you are being perceived through your body language.



3D-Women-Question-02Having a good handle on why you do what you do can lead to much greater trust on the part of the people you are trying to communicate with.


Take some time to understand yourself and what drives you.  Why does your message matter and who does it matter to?  When your message comes from the heart, it’s more likely to be heard.  Be careful not to become so passionate that you overwhelm the people you are talking to!


I highly recommend reading the book by Simon Sinek, “Start With Why”.  The video below reflects the concepts from his book and Simon discusses why it’s important to understand people.  Especially in business.


Simon Sinek: If You Don’t Understand People, You Don’t Understand Business from 99U on Vimeo.


Say what you mean and mean what you say!

Take the time to:

  • Understand yourself.
  • Clarify your goals and objectives.
  • Identify your audience.
  • Learn the audience’s language, verbal and non-verbal.

Now you should be able to effectively communicate your message and get it across.  Get out there and say what you mean.  Make sure you mean what you say.


Make it a great day!



P.S.  What am I thankful for today?  I’m thankful for beautiful spring sunshine.  I’m thankful for people who take the time to listen regardless of whether or not they agree me.  I’m thankful for differences.


What are you thankful for today?

What Is Your Why?

Do you have any idea WHY?

To be truly successful in business or in life, you need to understand WHY you do what you do!

Have you ever noticed that if you are discussing something that is half hearted for you that people don’t buy in? They know full well that you don’t fully buy it yourself. People can “smell” your passion for something.

brettandamiyaFor example:

Your office is doing a general fundraiser and you have been asked to get involved in driving the program. It’s an organization that you know does good work but you have no personal connection. You agree to get involved but the results are lackluster. You experience a personal tragedy like a child developing a terrible disease and next year you ask to get involved but this time you are raising funds toward a cure for the disease that your child experienced. All of a sudden, people are responding to your plea and can’t say no to you.

The difference is that people are responding to your WHY! This time you have a conviction and belief that wasn’t there last time.

If you want to be successful at anything, find your WHY and it will make all the difference in the world.

Click on the links in this blog to watch a video that digs into WHY. It could change your life!

Have a great day!


What am I thankful for today? I’m thankful for the wonderful friends in my life. I’m thankful that my son made it safely out west. I’m thankful for the abundance of fresh water and food we have here in Ontario!

What are you thankful for today?

Faith. What does that have to do with business?

Faith has everything to do with everything!

Faith and our first steps.

When we are children, we start out crawling.  We do this on our own and don’t need anything more from anywhere else.  Then we reach the stage when we are trying to take our first steps.  Most fall and lose a little confidence on the first try.

If we’re lucky our parents will set us up for another attempt.  They will provide encouraging words and the reality is that we likely don’t understand the words but we do understand the tone.  Based on that, we extend our faith that our parents won’t let us hurt ourselves and we try again.

By the way parents, don’t ever forget that your children are relying on you to help them with their faith in themselves.  I highly recommend reading “Secrets of The Millionaire Mind” by T. Harve Eker.  He really expands on the concept of the effect our parents and loved ones can have on our confidence and faith.

Faith is attractive!

Think about people who have approached you over the years.

There are so many things to consider in our life time.  How do you decide?  When someone approaches you about a product, can you tell if they have faith in their own product?  I’ll bet most do.

There is usually more than one provider of similar products.  Are you likely to choose the person who seems tentative or will you choose the person who’s faith in their offering seems to attract you like a magnet?  What is the driver behind this decision?  Faith!

Our “sixth sense” is often the most accurate.  We hear our rational mind then our sixth sense.  Then we take action based on faith because there is usually no proof!  We all know that what works for someone else won’t necessarily work for us.

Believe in yourself!

This is where faith has everything to do with your business.  Find a product or service you believe in.  Don’t try to push something that you can’t have faith in yourself.  Then, you need to have faith in yourself!  Chances are that you already know more than most people about your particular product or service before you even actually get started.  When you believe it, they will believe it and be drawn to you.

So, what does faith have to do with business?  People have an amazing ability to “smell” fear or hesitation.  Think back to your dating days.  Who was more attractive?  The person with confidence in themselves or the person who had no faith in themselves at all?  I’m going to bet it wasn’t the wall flower!  Until they mature and find their faith.  Now, all of a sudden, people are drawn to them.  Have faith!

In order for people to have faith in you, they need to know why.  Why do you do what you do?  Your faith in yourself and your product or service makes all the difference.

Make it a great day,


P.S.  What am I thankful for today?  I’m thankful for my family.  I’m thankful for opportunity.  I’m thankful for my faith.

What are you thankful for today?